Appointment recommended
Even without an appointment, we will help you in your search for the right running or active walking shoes. But due to increasing crowds, we now offer the option of making an appointment. So you can be sure of smooth personal service.
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Custom orthotics
When measuring orthotics, personal contact is very important. We therefore work by appointment (30 minutes) in order to have an extensive one-on-one conversation with you. Remember to bring your current orthotics and also the shoes in which you will wear the new orthotics.
Custom orthotics require an appointment.
Frequently Asked Questions
What can you make an appointment for at Runners' Lab?
New shoes with footscan® gait analysis
- Purchasing | Want new running or hiking shoes?
- Aftermarket | Would you like to have your current shoes inspected?
- Shoe fitting | Want to have the insole of your shoes adjusted?
custom insoles
- Orthotics | Want to get orthotics measured?
Sports bra advice
- Sports Bra | Do you need a new sports bra and would like to be personally measured and guided in the process?
Clothing, accessories and food
- Clothing and accessories | Do you need advice on purchasing clothing, food or accessories?
Back scan/DEXA scan
- Scan | Would you like to come in for a DEXA scan or back scan?
For all of these, we would strongly recommend an appointment. This allows the advisors to take enough time to give you the best possible guidance.
When can I visit Runners' Lab without an appointment?
Clothing, accessories, food, takeaways…
- Webshop | Would you like to exchange or pick up a webshop order?
- Pick up | Are you coming to pick up a repair or orthotics?
- Drop off | Are you coming to drop off shoes for an adjustment or repair?
- Try on without advice | Would you like to come and try on clothes and/or accessories without needing advice?
Then you don’t need an appointment. Feel free to pop in when it’s convenient for you.
How does my appointment at Runners' Lab work?
An appointment lasts 30 minutes. As you have come to expect from us, your personal advisor will take extensive time to answer all your questions and guide you.
Footscan® analysis
When fitting shoes or measuring orthotics, we always analyze your unique walking or running pattern on the 30-meter walking track equipped with footscan® technology. Then we will test some shoes together to figure out which one best suits your running or walking pattern. The Footscan® analysis is worth 25 euros and absolutely free with the purchase of a pair of shoes or orthotics.
Multi-person appointment
Would you like to visit with several people from your family? Then book an appointment for each person individually.
How can I prepare for my visit to Runners' Lab?
- Be on time for your appointment, please 5 minutes in advance. So be sure to check the current travel time before departure via Waze or Google Maps i.e. possible traffic disruption or road works.
- Our advisors will come and welcome you as soon as possible.
- Bring your old/current running or walking shoes and possibly orthotics if you wear them.
All products are also available in our webshop. Have you recently had a footscan® analysis performed and already know which shoe is best for you? Then simply order online.
We can also be reached during opening hours via WhatsApp at +32 479 05 65 99.
We look forward to welcoming you to one of our stores!
