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Privacy policy

This “Privacy Policy” governs the processing of your personal data by the controller: Runners Service NV, with registered office at Klapperstraat 43 9120 Beveren and registered in the K.B.O. under number BE0425.330.944 (hereinafter “Runners’ lab”).

Please read this Privacy Policy carefully as it contains essential information about how your personal data is processed and what cookies are used. By providing your Personal Data on the website and by providing the email addresses listed on this website with Personal Data, you declare that you are aware of this Privacy Policy and also expressly agree to it, as well as to the processing itself.

1. General

Runners’ lab complies with the “Law of December 8, 1992 on the protection of privacy with respect to the processing of personal data”, as amended by the Law of December 11, 1998 as well as the anti-spam provisions of Book XII of the Economic Code regarding the “law of the electronic economy”.

Runners’ lab through current Privacy Policy also aligns itself with the European Regulation 2016/679 of April 27, 2016 on the protection of personal data.

The controller of your personal data is Runners’ lab. A declaration has been made to the Commission for the Protection of Privacy regarding the processing of your personal data.

2. Personal data collected

2.1. The data you communicate to us

In the application form on the website: your name, title of address, gender, address, email address, phone number, cell phone number and payment information.

2.2. The data automatically collected

Certain data is collected via cookies: see below for our cookie policy.

Certain data may also be collected without being stored in cookies. They can only be read by Runners’ Lab and only during your visit to the website. They are:

  • The TCP/IP address;
  • The type and version of your navigation system;
  • The last visited Internet page.

2.3. The personal data communicated by commercial partners

In this hypothesis, Runners’ Lab’s commercial partners assure Runners’ Lab that they have obtained the consent to transfer the personal data in question?

3. Purposes of processing.

3.1. General purposes

Your personal data is collected to:

  • Provide you with the service offered on the website;
  • Conducting market research to improve the technical and content quality of the website; Providing information;
  • Manage the technical administration of the Website;
  • After making the data anonymous, compiling statistics or conducting surveys regarding the number of visits to the various sections of the Website.

3.2. Direct marketing

use data to update documents held by WEBSHOP.

This consent may be revoked at any time, without justification and free of charge by clicking, for example, on the unsubscribe link provided for this purpose, at the bottom of each promotional e-mail message.

3.3. Transfer to third parties

In the event that Runners’ lab reorganizes or transfers all or part of its business, in which it reorganizes, transfers, discontinues its business activities, or if Runners’ lab goes bankrupt, this may mean that your data will be transferred to new entities or third parties through which all or part of Runners’ lab’s business activities are conducted.

Runners’ lab will make reasonable efforts to notify you in advance of Runners’ lab disclosing your information to said third party, but you also acknowledge that this may not be technically or commercially feasible in all circumstances.

Runners’ lab will not sell, rent, distribute or otherwise make your Personal Data commercially available to third parties, except as described above or except with your prior consent.

3.4. Legal requirements

On rare occasions, Runners’ lab may be required to disclose your Personal Data pursuant to a court order or to comply with other mandatory laws or regulations. Runners’ lab will make reasonable efforts to inform you in advance in this regard, unless subject to legal restrictions.

4. Duration of record keeping.

Personal data will be kept and processed by us for a period necessary in function of the purposes of processing and in function of the contractual relationship between Runners’ lab and You.

5. your Rights

5.1. Right of access and inspection

You have the right to learn about Your personal data, as well as the use We make of Your personal data at any time, free of charge, without delay and within one month.

5.2. Right of rectification, deletion and restriction

You are free to disclose or not disclose Your personal data to Runners’ lab. In addition, You always have the right to request Us to correct, supplement or delete Your personal data. You acknowledge that if communication or request for deletion of personal data is refused, certain services and products will not be available.

You may also request that we restrict the processing of your Personal Data.

5.3. Right of Resistance

You also have a right to object to the processing of Your personal data for serious and legitimate reasons.

In addition, You always have the right to oppose the use of personal data for direct marketing purposes; in such case, You do not have to provide reasons.

5.4. Right of free data transfer

You have the right to obtain and/or transfer to other controllers Your Personal Data processed by Us in structured, common and machine-readable form.

5.5. Right to withdraw consent

To the extent the processing is based on your prior consent, You have the right to withdraw that consent.

5.6. Exercise of your rights

You may exercise your rights by contacting us to do so, by e-mail to or by using the “Contact Us” section on the Website, provided that you enclose a copy of Your identity card.

5.7. Automatic decisions and profiling

The processing of Your Personal Data does not include profiling, nor will You be subjected to automated decisions by us.

5.8. Right to file complaint

You have the right to file a complaint with the Data Protection Authority (GBA), Rue du Printing Press 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, e-mail:

This is without prejudice to a remedy before a civil court.

If You should suffer damages as a result of the processing of Your personal data, You may bring a claim for compensation.

6. security and confidentiality

We have developed security measures adapted at the technical and organizational levels to avoid the destruction, loss, falsification, modification, unauthorized access or inadvertent notification to third parties of personal data collected as well as any other unauthorized processing of this data.

Under no circumstances can Runners’ lab be held liable for any direct or indirect damages resulting from an erroneous or unlawful use by a third party of the personal data.

You must comply with security regulations at all times, including preventing any unauthorized access to Your login and code. You are therefore solely responsible for the use made from the Website of Your computer, IP address and of Your identifying information, as well as for its confidentiality.

7. Third-party access

In order to process Your personal data, We grant access to Your personal data to Our employees.

We guarantee a similar level of protection by making contractual obligations opposable to these employees and appointees, which are similar to this Privacy Policy.

8. privacy commission filing

A declaration was filed with the Commission for the Protection of Privacy for this processing of personal data. You can always contact this Committee at the following addresses:

Data Protection Authority (GBA).

Printing Press Street 35

1000 Brussels

+32 (0)2 274 48 00

+32 (0)2 274 48 35

9. cookies

9.1. What are cookies?

A “cookie” is a small file transmitted by Runners’ lab’s server and placed on Your computer’s hard drive. The information stored on these cookies can only be read by Us and only for the duration of the visit to the Website.

9.2. Why do we use cookies?

Our Website uses cookies and similar technologies to distinguish your usage preferences from those of other users of our Website. This helps us to provide you with a better user experience when you visit our Website and also allows us to optimize our Website.

As a result of recent legislative changes, all Websites targeting certain parts of the European Union are required to ask your permission to use or store cookies and similar technologies on your computers or mobile devices. This cookie policy gives you clear and complete information about the cookies we use and their purpose.

9.3. Types of cookies?

Although there are different types of cookies, distinguished by functionality, origin or retention period, the legislation mainly distinguishes between functional or technically necessary cookies on the one hand and all other cookies on the other.

Our website uses only the following cookies: